Kingwood is committed to protecting your privacy. This page explains our policy on collecting, storing, and processing your personal and financial information, and steps you can take to protect your privacy on our website.

This privacy statement outlines the privacy and data protection practices for our website, www.kingwood.org.uk.

References to 'we' or 'us' are to The Kingwood Trust, registered charity number 1041924 of 2 Chalfont Court, Chalfont Close, Lower Earley, Reading, Berks RG6 5SY

If you have any questions, please contact us on 0118 931 0143 or email us.

Data Protection

Kingwood is registered with the Information Commissioner's Office under Data Protection number Z1003590.

Collecting personal information

We collect information from you, such as details you pass on to us when you make a donation, book a place on an event or services or fill in any online form on the Kingwood website. We also collect information when you respond to an appeal or take part in an action. This information helps us to know what incentives, appeals and actions are working well.

How we use your personal information

The personal information we collect from you is used to provide you with information, services or products you have requested and for administration purposes. We also use this information to further our charitable aims, including campaigning and fundraising activities. We may need to share your information with our service providers and organisations for these purposes. We may need to disclose your information if required to do so by law. You may unsubscribe from our communications at any time by contacting us on 0118 931 0143, or by emailing us.

Financial information

We only collect the financial information that you knowingly supply when making a payment or donation, such as credit card or debit card payments, via the JustGiving website.

Site usage information

We collect site usage information using log files to give us a better understanding of how our website is used, and how we can improve our services to supporters.

Log files

Log files record visitors' use of the site. We can collect information about site usage from the data contained in these logs which we obtain from third parties. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

Cookies

We use cookies only for the purpose of retaining your viewing style preferences on our website. You can clear these at any time in your browser using Tools > Internet Options on Internet Explorer and Tools > Options on Firefox.

Maintaining your privacy

If you would like to remove details of the pages you have viewed on our site from your computer, you can clear your browsing history. To do this, choose 'tools' from the top navigation bar on your browser, select 'internet options', and click on 'clear history'. Alternatively, refer to the instructions for your browser in the 'help' menu.

Storing your information

Personal information you submit on our website is stored on secure servers. We will not transfer personal information you submit to us to countries or jurisdictions outside the EEA which do not provide the same level of data protection, without your consent.

External sites

The Kingwood website contains links to external sites not owned or managed by us. We cannot be held responsible for the content or for the privacy of any external sites.

Changing your details

If your personal details change, please help keep our records up-to-date by contacting us on 0118 931 0143 or by emailing us.

Accessing your information

You have the right to ask for a copy of the information we hold about you under the Data Protection Act 1998. We may charge you a small fee for this. To request a copy, please contact us on 0118 931 0143 or by emailing us

Last updated: January 2012.